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2 min read

#BehindBlue - Concha Garrido: Three Decades of Growth, Commitment, and Change

#BehindBlue - Concha Garrido: Three Decades of Growth, Commitment, and Change

Some people find a job. Others build a career. And then there are those rare few who grow alongside a company, becoming part of its very DNA. Concha Garrido is one of those rare few.

With nearly 30 years under her belt, Concha’s story is as much a part of BlueStar as BlueStar is a part of her. What started as a chance internship in 1994 turned into a lifetime of professional evolution, resilience, and dedication.

A Journey That Started by Chance

Back in 1994, Concha began working at Identificación Systems Consultores, S.L. (ID.SYS) through a friend’s recommendation. A short-term opportunity soon became permanent, and in 1995, she officially signed on. Fast forward to 2016, ID.SYS merged with BlueStar, and with that, Concha became part of something even bigger—BlueStar Europe Distribution BV.

“I entered the company initially by chance,” Concha admits, “but its development and growth have paralleled my own personal and professional journey. It’s been an enriching experience, allowing me to thrive in a dynamic and ever-changing environment.”

A Day in the Life of a Collector

As a Collections Agent in the Credit & Collections Department, Concha plays a crucial role in ensuring customer payments arrive on time. But her job is far from just numbers and deadlines.

“Our work involves a high level of customer service,” she explains. “Resolving issues, anticipating problems, negotiating agreements—it’s all part of making sure everything runs smoothly. Every day presents a new challenge, and that keeps me engaged.”

Growing with BlueStar

Over the years, Concha has seen and experienced firsthand how BlueStar prioritizes its employees’ professional and personal growth.

“With BlueStar came a big change,” she reflects. “The trust they placed in me from the start allowed me to mature, to learn from my superiors, and to help my colleagues in turn. That trust has been fundamental in making me feel valued and respected.”

One of her proudest moments? Navigating the complexities of the ID.SYS merger with BlueStar while taking on tasks outside her usual role. “Those were difficult years,” she recalls, “but with the unwavering support of the accounting department in Sabadell, we made it through.” Another personal milestone was successfully leading the office relocation in 2019. “It simply changed our lives.”

A Culture That Cares

It’s not just the challenges and accomplishments that keep Concha motivated—it’s the people.

“I love the positive attitude of my manager and colleagues. The work environment here allows me to focus and be more productive,” she says. “BlueStar genuinely cares about its employees. They work hard to ensure that stress is minimized, breaks are valued, and that we work in a healthy environment. That’s what defines a great company.”

Her experience at Vartech 2022 was another reminder of BlueStar’s commitment to its employees. “Being invited to such a world-class event, seeing the level of organization and professionalism, it was simply overwhelming.”

Looking to the Future

With so many years behind her, does Concha ever think about what’s next? Absolutely.

“I hope to retire here,” she says with a smile. “But until then, I want to keep learning, keep adding value. I believe BlueStar in Europe is just getting started. The challenges ahead are incredible, and we’re on the path to becoming the company everyone wants to work for.”

Why BlueStar?

Concha doesn’t hesitate when asked why she’d recommend BlueStar as a great place to work.

“Because at BlueStar, people matter,” she says. “Behind every number and every transaction, there’s a person—whether in the warehouse, purchasing, sales, accounting, marketing, HR, IT or logistics. Every single role is essential, and BlueStar never forgets that.”

Her personal motto? “Adapt, learn, and grow. Be disciplined and committed—whatever you do, do it well.”

After 30 years, Concha Garrido’s BlueStar story is far from over. And if her journey so far is any indication, there are still plenty of exciting chapters to come.

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