The Future of Fulfilment March 25th, 2019

The Future of Fulfilment

Major disruptive forces of online shopping and increasing consumer connectivity have combined to establish a new on-demand retail economy that is blurring the lines among manufacturers, transportation and logistics (T&L) firms and retailers.  That leads to significant changes in these industries, highlighting the importance of mobility in an organisation in order to keep up with the top trends.

Mobile computers and barcode scanners

Although 72% of organizations utilise barcodes today, 55% of organizations are still using inefficient, manual pen-and-paper based processes to enable omnichannel logistics. By 2021, handheld mobile computers with barcode scanners will be used by 94 percent of respondents for omnichannel logistics. The upgrade from manual pen-and-paper spreadsheets to handheld computers with barcode scanners or tablets will improve omnichannel logistics by providing more real-time access to warehouse management systems.


Radio-frequency identification (RFID) technology and inventory management platforms are expected to grow by 49 percent in the next few years. RFID-enabled software, hardware, and tagging solutions, offer up-to-the-minute, item level inventory lookup, heightening inventory accuracy and shopper satisfaction while reducing out of stocks, overstocks and replenishment errors. 

Next generation supply chains

Future-oriented decision makers revealed that next generation supply chains will reflect connected, business intelligence and automated solutions that will add newfound speed, precision and cost effectiveness to transportation and labour. Surveyed executives expect the most disruptive technologies to be drones (39%), driverless/autonomous vehicles (38%), wearable and mobile technology (37 %), and robotics (37%).

Mobile solutions will increase efficiency

As presented in Zebra’s  Future of Fulfilment Vision Study “companies are turning to digital technology and analytics to bring heightened automation, merchandise visibility and business intelligence to the supply chain to compete in the on-demand consumer economy”. By 2020, all participants of the study stated that they will use handled mobile computers with barcode scanners to attain omnichannel logistics capability through more real-time access to warehouse management systems.

Bluestar Europe provides key solutions in mobile computing, barcode scanners and RFID solutions to support the next generation supply chain. Click here to download the report from Zebra’s  Future of Fulfilment Vision Study, and contact us to get the best mobile solution for your needs.


Samantha is BlueStar's Digital Media Specialist, and the primary contributing writer for VartechNation. Previously, she has worked as a Public Relations Associate and a Social Media Manager.