In environments where worker assignment optimisation is vital if managers want to meet and exceed expectations, the ‘start of the day’ process should not be overlooked.
So, what platform best equips them to optimise worker assignment and dynamic scheduling to meet service level agreements (SLA) with customers?
To answer this, consider the features that the ideal mobile device should have to meet targets.
Top of the list will likely be GPS, which will allow businesses to:
Identify the current location of a field worker, asset or vehicle
Identify the closest technician or sales agent for an appointment
Factor in a worker's current location, status and skills for the job.
Meanwhile, robust, high-speed wireless options in mobile computing and scanning solutions ensure users are able to immediately relay sales orders, work orders and the parts needed to the field worker.
With Honeywell solutions, available from BlueStar, users are equipped with integrated, robust solutions for enhanced connectivity, efficiency and productivity – from the start of the day to the end. Opportunities to boost your team's start of day process can include:
Sign on to OBT system
Dynamic routing and scheduling.
The Honeywell CN75 and CN75e mobile computers offer the versatility companies demand, providing the choice of a Windows or Android operating system on a single device to meet changing enterprise business demands. The no-compromise design is powered by a 1.5 GHz dual-core, multi-engine processor with 2 GB RAM for the highest degree of future-proofing.
Specifically designed for mobile field service workers who need power and performance in a compact form factor, the Honeywell CN75 mobile computer offers the perfect balance of ruggedness, duty cycle and ergonomics while providing unparalleled versatility. The CN75e device offers the same power-packed computing but with a larger keypad design, making it ideal for delivery environments where workers may be wearing gloves or have more data input–intensive applications.
These devices feature flexible radio technology that provides optimal network coverage and a superior solution for implementing least-cost routing strategies. What’s more, they can withstand 2.4 m (8 ft) drops to concrete, 2,000 (1 m) tumbles and have an IP67 seal rating against rain and dust.
The CN75 and CN75e mobile computers deliver great reliability with smart battery technology that provides enough power to last a full work shift, eliminating dead batteries and downtime. They are also equipped with a high-performance imager that provides fast and accurate barcode scanning capabilities even in low-light scanning environments.
Samantha is BlueStar's Digital Media Specialist, and the primary contributing writer for VartechNation.
Previously, she has worked as a Public Relations Associate and a Social Media Manager.