NEWS AND VIEWS ON THE LATEST TECHNOLOGY SOLUTIONS
The healthcare industry faces challenges on several fronts that threaten to diminish patient experiences. Since early 2020, healthcare providers have adapted processes to safely provide care during the pandemic and manage care for thousands of people according to vaccine, screening, PPE use, and other new regulations and guidelines. At the same time, Europe experienced a shortage of healthcare professionals, particularly nurses.
Technology solutions providers (TSP) can’t solve all of the healthcare industry’s problems. Still, you can help healthcare organizations implement solutions that address gaps, enhance patient experiences, and improve outcomes.
Critical Components of the Patient Experience
Before you can provide technology solutions that address current healthcare challenges, you need to understand the elements that go into an optimal patient experience:
The challenge is to provide solutions that support optimal patient experiences while increasing efficiency so fewer nurses and hospital staff can provide care during the labor shortage – and ensure healthcare organizations are prepared and agile to address the pandemic.
How Technology Can Help
Technology can increase efficiency, streamline processes, and improve real-time visibility, giving nurses and other healthcare professionals the ability to deliver care, listen to patients, teach them about their conditions and care, and work effectively with their care teams.
TSPs should have these solutions in their portfolios to address their healthcare clients’ needs:
Forward-Thinking Solutions for Better Patient Experiences
The emergence of new healthcare technology solutions will continue improving operational efficiency and patient experiences. If you aren’t already acquiring the skills and resources or forming partnerships to provide these solutions, make sure you explore:
Healthcare robots provide a significant amount of assistance in accomplishing routine tasks such as delivering items, cleaning and disinfecting areas, and restocking cabinets. The service robots are timesaving for staff and reduce exposure to disease. In addition, social robots interact directly with humans and reduce the workload for caregivers. These “friendly” robots can provide cognitive engagement, encourage self-care compliance, or welcome visitors and provide directions.
Blockchain technology enables secure data and information sharing between multiple parties. Blockchain technology can be leveraged for supply chain transparency and tracking, smart contracts for insurance and settlements, medical staff credential verification, and patient-centric electronic health records (EHR). With the patient’s consent, blockchain-enabled EHRs create a single comprehensive view of the patient record and a complete picture of the patient’s medical history.
Artificial intelligence (AI)-powered analytics
AI can analyze large volumes of data in seconds, providing healthcare teams with fast and accurate insights. Data analysis can look at the current state, but it can also be predictive, using historical and real-time data to forecast what is likely to occur in the future. This ability is invaluable in patient care, helping care teams make informed decisions that result in fewer readmissions and adverse patient outcomes. AI can also benefit healthcare by enhancing cybersecurity, improving coding accuracy and insurance payments, and forecasting appointment schedules based on patients’ past behaviors.
Technology Designed to Enhance Human Interaction
Technology solutions in healthcare are not meant to replace human interaction but rather enhance it and support the staff in providing quality care. Technology gives healthcare staff the ability to spend less time on data entry, pouring through reports, or performing routine tasks and more time to focus on the needs of their patients and enhancing patient experiences.
If the nursing shortage persists and strains on the system due to the pandemic continue or other outbreaks occur, it may be too late to implement the necessary technology. Giving your clients the ability to transform processes with new technology solutions now will help organizations position themselves to handle anything and still provide great patient experiences moving forward.
Samantha is BlueStar's Digital Media Specialist, and the primary contributing writer for VartechNation. Previously, she has worked as a Public Relations Associate and a Social Media Manager.