Intelligent Mobile Devices Pave the Way to the Future for Retailers and Food Service December 28th, 2020
While some companies have already invested in new technologies such as AI-driven mobile applications, in-store retail robots, kiosks, and self-checkout devices, the pandemic has definitely thrown the remaining companies to the wolves. In the current state of retail, social distancing matters are required for many regions and that being said, retail operations have changed drastically and with a sense of heightened urgency. As stores and restaurants closed their doors in efforts to contain the virus, practices such as curbside pickup, BOPIS (buy online, pickup in store) became the only options – at least temporarily – to maintain business operations. So many were unprepared for what shook their world so quickly.
With ruggedized mobile PDA devices, a multitude of such processes can be covered, including notifying stores when customers have showed up to their designated curbside spot, connecting with inventory systems to keep shelves stocked, and verifying order shipments and deliveries, and even supporting contactless transactions in-store. These features have spoken volumes when it comes to the effort that’s been put into keeping the retail world functioning and flowing during these unprecedented times.
Retailers are always looking for new ways to leverage innovation, so they can succeed in the future, no matter what this virus brings. A recent survey by Shekel Brainweigh Ltd. Revealed that 87% of shoppers would rather shop in stores with touchless or robust self-checkout options. Strategies such as Queue-Busting, Self-Scanning, In-store order Fulfilment, BOPIS, Curbside Pickup, and Last-Mile Delivery have helped to transform the retail realm.
For restaurants, the pandemic caused arguably more damage than the former, because several restaurants and pubs were forced to close to stop transmission. As these businesses are slowing transitioning into half and fully-regained capacity, this process will definitely take some time, because there’s much to consider to ensure that business can still prosper while also protecting customers and staff members from the virus. Those steady practices include utilizing mobile devices to monitor order entry, receiving notifications for new orders and curbside pickup experiences, and even managing last miles processes.
Datalogic offers a complete line of rugged PDAs mobile computers made perfect for the retail and food service industries. If you’re interested in learning more about how Datalogic’s devices can benefit your quick service industry during the chaos of a global pandemic, be sure to contact your BlueStar Representative today!
Samantha is BlueStar's Digital Media Specialist, and the primary contributing writer for VartechNation.
Previously, she has worked as a Public Relations Associate and a Social Media Manager.