Mobile Solutions that are Helping Retailers Jump into the Future December 31th, 2020
Retailers have felt a load of pressure ever since newer technologies have been adopted into their world to offer an enhanced customer experience. There’s the need to meet shopper demands for the convenience to switch between online platforms and physical Brick + Mortar shops – sometimes for the same transaction – in order to complete a transaction. As the COVID-19 Pandemic forced businesses to adjust quicker than normally expected the retail realm was thrown into a spiral, of sorts. Stores and restaurants closed their doors in an effort to contain the virus and began to practice alternative retail methods such as: BOPIS, curbside pickup, and so much more.
Before the start of the global pandemic, many retailers had already invested in various AI-driven mobile applications and in-store robots, kiosks, and self-checkout options, so when the virus came along, they found themselves in a thriving position for in-store activity. Retail store employees were no longer just standing behind a checkout counter, for they meeting and greeting customers at the door to collect temperatures and processing transactions in the palm of their hands. Ruggedized mobile PDA devices are useful in a multitude of functions, including notifying stores when customers arrive at their curbside location, connecting with inventory systems to ensure shelves are kept stocked, verifying order shipments and deliveries, and supporting contactless transactions of all shapes and sizes.
Datalogic offers a family of rugged PDA Mobile Computers for use in multiple industries, especially Retail, Food & Beverage, and Hospitality. While a post-pandemic return to normal is on its way, new habits for embracing better customer experiences are following closely alongside this technological innovation. Restaurants and the full range of retail shops, from convenience stores to department stores and large supermarkets, are adopting additional practices such as queue busting, last mile delivery, BOPIS, curbside pickup, self-scanning and self-order entry that will likely stick around for a long while, even after the virus has calmed down. If you’re interested in learning more about Datalogic’s line of mobile computers, be sure to contact your BlueStar Representative today.
Samantha is BlueStar's Digital Media Specialist, and the primary contributing writer for VartechNation.
Previously, she has worked as a Public Relations Associate and a Social Media Manager.