Bluestar Industry News

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Deliver Service and Savings with Dynamic Real-Time Dispatch Operations

November 9th, 2018

In an "always connected" world dispatch operations rely on dynamic real-time management via location and status tracking of their field technicians. Why? Because it's essential for any company to be able to respond to their customers’ orders on the fly or to quickly navigate capacity and resource issues.

Optimise field service best practices by leveraging mobile technology

With rugged computers, scanners, wireless networks, and RFID systems, you can immediately improve the way your service management system keeps track of inventory, equipment and resources during the installation, repair or refurbishment process. Even in fast-paced environments, these products will equip you with easy-to-use solutions that require minimal training and put service orders and work instructions at your workers' fingertips.

Such products can boost any team’s workflow performance and company’s profitability in a variety of dispatch applications, including:

  • Supply chain management
  • Work in process (WIP) tracking
  • Time and attendance
  • Proof of service
  • Workforce monitoring
  • Back office data exchange

 No matter the industry you are working in, all you need to do is to orchestrate the most efficient movement of your trucks and technicians. With the correct equipment your dispatchers and field technicians will stay connected to the information they need in order to perform their best and serve the needs of your customers.

Looking for recommendations?

Honeywell’s purpose-built, rugged mobile computers with integrated GPS, desktop-style application performance, and anywhere, anytime data capture capabilities improve the quality and consistency of your services. These mobile computers can support optimised software solutions, which will optimise your track driver performance and at the same time reduce fuel emissions.

 For more about what your dispatch operations can accomplish with Honeywell, contact BlueStar† today.




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